Privacy Policy

Vicgo Jewelry is committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you interact with our website, services, and products. By accessing or using our website or services, you consent to the practices described in this Privacy Policy.

  1. Information We Collect

We may collect various types of personal information from you, including but not limited to:

  • Contact Information: Name, email address, phone number, mailing address.
  • Payment Information: Credit card details, billing address.
  • Account Information: Username, password, purchase history, preferences.
  • Communication Information: Information you provide when contacting customer support or communicating with us.
  • Website Usage Information: We may collect data about your interactions with our website, such as IP address, browser type, pages viewed, and session duration.
  1. How We Use Your Information

We use your personal information for various purposes, including:

  • Processing Orders: To fulfill your purchases, process payments, and provide customer support.
  • Communication: To send you transactional emails, updates, and promotional materials related to our products and services.
  • Personalization: To tailor your experience and provide personalized product recommendations and content.
  • Analytics: To understand and improve our website’s performance, user engagement, and marketing strategies.
  • Legal Obligations: To comply with legal and regulatory requirements.
  1. Data Sharing

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share data with trusted third-party service providers who assist us in operating our business, such as payment processors, shipping partners, and marketing platforms.
  • Legal Compliance: We may disclose information when required by law or in response to lawful requests from public authorities.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
  1. Your Choices

You have the right to:

  • Access and Update: Access, update, or correct your personal information by logging into your account or contacting us.
  • Opt-out: Unsubscribe from marketing communications at any time by following the instructions provided in our emails.
  • Cookies: Manage your cookie preferences through your browser settings.
  1. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

  1. Children’s Privacy

Our products and services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child, please contact us to have it removed.

  1. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective when posted on our website.

  1. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [contact email or phone number].

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described herein.